Hootsuite’s top resources for social media managers

Many PR practitioners know Hootsuite for its pre-scheduling capabilities for social media campaigns. This tool allows managers to pre-write posts and also have a birds-eye view of social streams and company mentions. In turn, PR practitioners then have more time to engage with followers, which is vital for a strong social presence.

However, there is so much more to this management software than the scheduling system. It provides PR practitioners and marketers with resources to create strategic campaigns in order to engage with their key audiences.

Here are three of Hootsuite’s most valuable resources for social media managers.

Hootlet


Hootlet is a free, downloadable plug-in for web browsers that lets social media managers share articles and blogs quickly on the web.

The Hootsuite Icon in the corner of web browsers is a one-click step to sharing, scheduling and posting websites’ content to all social accounts.

According to Social Media Today, “The functionality offered by Hootlet provides a unique social sharing experience to your daily browsing efforts. Now you have one tool to perform all your social searching, sharing and scheduling directly from the web browser.”

The Hootlet plug-in eliminates the need to open Hootsuite’s dashboard for composing posts. Therefore cutting down the time it takes to share content and freeing up time for engagement.

Hootsuite Analytics


When executing a social media campaign, PR practitioners must demonstrate that their work contributes to the bottom line – sales. Each social platform has their own back-end analytics that supplies managers with statistics on shares, likes and engagement.

However, Hootsuite’s analytics provides this information in one location with a standardized measurement scale.

The first and free option, Overview, gives managers a general view of their accounts’ activity. It calculates the number of posts, followers, engagement and traffic.

The second, Boards, allow social media managers the ability to focus in on specific campaigns and keywords. These boards are in real time and can be viewed by multiple people within an organization.

These reports give senior management evidenced on the impacts of effective social media campaigns.

Amplify


Hootsuite’s Amplify is an employee advocacy program, which gives employees access to a stream of pre-written posts.

Social media managers fill their streams with company news, promotions and upcoming events that employees can gain access to. Once connected to these content libraries, employees can post the pre-written messages directly to their personal accounts. This can be done both from a desktop and the mobile app.

Brand advocacy through employees is a vital resource for PR practitioners and marketers. When employees are given the resources to share company information to their personal accounts, it helps boost the messaging reach.

An example of effective employee posting through Amplify is Topgolf. According to Hootsuite, Topgolf saw a 66% increase in content read due to Amplify.

This tool is vital in expanding a company’s social media reach by utilizing their employees as brand advocates. However, it is more than just encouraging employees to participate in social. Amplify provides them with a one-stop location for company content.

Resources for top-notch social media marketing

Managing the demand for social media interaction and content creation 

social-media-mobile-icons-snapchat-facebook-instagram-ss-800x450-3-800x450As the world continues to connect online and more audiences expect interaction from their favorite brands, social media managers must utilize these resources to maximize their social presence.

Scheduling Software


Social media managers’ strongest ally is their scheduling software. Sites such as Hootsuite or TweetDeck allow PR practitioners to visually layout and schedule posts on social media platforms in one location.

Beyond scheduling, these also allow managers to follow specific topics or hashtags pertaining to their brand. They can then stay on top of the conversation because the information is all in one place.

Another great aspect of scheduling software is that it gives PR practitioners the opportunity to directly communicate with people talking about their brand. If tweets and post are scheduled, communicators can spend their time responding quickly to comments and increasing two-way communication with their audiences.

Different pre-scheduling software includes:

  • https://www.google.com/search?q=hootsuite&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiz-Z2U1fTRAhUL2GMKHbB5CFkQ_AUICigD&biw=1199&bih=477#imgrc=qkIFnORC-pywAM:Hootsuite
  • TweetDeck
  • Postcorn
  • Later Bro
  • CoTweet
  • Twaitter
  • Future Tweets
  • Tweetsqueue
  • Dynamic Tweets
  • Taweet
  • Tweet-U-Later
  • TweetSched
  • Twuffer

For more information on the list above, visit 11 Free Services for Scheduling Social Media Updates.

Compelling Stories


In order to have a strong presence on social media, it is necessary to write compelling stories. These can be presented as a blog, video or even 2015_03_17-storytelling-for-startupspicture. However, they must be done well with attention to detail and relate back to the company’s mission.

According to Postcorn, “We have to harness the power of social networks, not just to ‘share’ content, but to ‘tell it’, and to ‘narrate’ the brand. Don’t take social media platforms as ANOTHER distribution channel, but rather as a conversation channel, a transmission of experiences, feelings, values, dreams, failures, successes, truths, etc.”

Write stories that relate to your campaign or brand message. However, make sure it will stick with your target audience.

Currency on social media is the number of shares, not likes. Therefore, write compelling stories that people want to share with their own followers. This, in turn, will spread the voice of your brand and presence on social platforms.

Utilizing Keywords


When formulating a tweet or post, create tweets that are short, cohesive and utilize keywords.

how-to-find-keywords-for-seoMore people are starting to use social media networks as a search engine to find businesses they need.  According to Kissmetric’s Blog on How to Use Keywords on Your Social Networks, “Smart keywords choices and placement will give you a better chance of moving up on a social media search page.”

Once the keywords are determined, they should be included in captions, hashtags and headlines to ensure the best Search Engine Optimization, or SEO.

An excellent tool for determining and analyzing keywords is SocialMention. This site allows you to select a word or hashtag that you would like to follow and ensure your company is succeeding in using SEO.